Our People
James Murphy
Catherine Moffitt
Wayne Cosgrove
Mark Dormer, B.Sc. - Profitability, Administration and Technology
E-mail: mark.dormer@cosgrove-associates.com
Mark Dormer is an expert in the financial management and administration of small to medium sized law firms. He is able to provide "hands on assistance" and to train both staff and lawyers in the most effective techniques in profitability management.
Accomplishments
With over 10 years experience, primarily in law offices, Mr. Dormer has kept current with technology and professional requirements. During that time, he has:
- Conducted technology reviews and supervised installation and configuration of Local Area Networks, installed and customized software solutions as well as keeping up to date with developments in technology for continuous improvements in computer and technology systems.
- Set-up strategic accounting processes with dramatic success in improving billing, collection efficiency, with a goal to improve cash flow.
- Developed and implemented office policy and procedure systems, as well as training manuals for new employees.
- Set-up, configured and customized accounting and client management systems for new companies as well as oversee migrations to new software and platforms.
- Developed employee hiring, and performance review systems.
- Organized complete office relocation including computer, telephone and technology migration as well as timetable to minimize downtime.
- Prepared for and participated in GST and Law Society of Upper Canada spot audits.
Other Information
Professional
- PCLaw - Certified Independant Consultant
- Former Member of Toronto Law Office Management Association
Education
- Bachelor of Science (Statistics, Actuarial Science, Accounting, Economics & Computer Science)